Timber Faqs
You’ve got questions? We’ve got the answers!

Engineered Timber flooring is widely chosen because of the warmth and earthy tones of traditional Australian timbers such as Blackbutt and Spotted Gum retain timeless beauty as your interior style evolves over the years.  Laid back but glamorous, European Oak timbers enhance a sense of peace and comfort, while boasting strength in its wide board structure and luxury though the grain and tone – the preferred choice of leading architects and designers.

Why is engineered timber called a “floating floor”?

The term “floating floor” actually refers to the method of installation meaning the timber isn’t glued to the sub-floor.  The boards are either glued in the tongue and groove or could be a click locking the boards together without the use of glue.  The timber is then installed over a good quality underlay and held down by the weight of the boards, the skirting boards and/or edge trims hence the term “floating floor”.

What type of timber should I choose?

Each application is different and there are many Australian timbers and European Oaks to select from, mostly timber is selected from the grain and colour tone.

Why is some timber priced differently?

Single strip timber and wide planks are priced more than the thinner widths with 2 and 3 strips.  The species of timber also dictates the pricing i.e. Spotted Gum would be more expensive than Pine.

Are some timbers harder than others?

Yes, some timbers are harder than others.  The hardness of timbers is based on what is called the Janka rating.  This is a measure by which in simple terms a steel ball is rammed into the timber to measure the depth of indentation so the softer the timber it will lend itself to denting whereas the harder timbers are much harder to dent.  You can refer your our Stiletto Rating chart for the differences.

I have a robust home with lots of people traffic. How durable will by timber floor be?

The timber selected should withstand general everyday wear and tear.  You will need to check with your flooring consultant on the hardness based on the Janka rating for the durability.

Does timber need an underlay?

Yes, all engineered timber requires a premium quality underlay, preferably with acoustic (noise reduction) properties.

Does timber scratch and dent?

All good quality timber is supplied finished with a UV scratch resistant finish and depending on the hardness of the timber could dent.  Accidents can happen of course and care should be taken not to scratch the surface, there is no flooring on the market that won’t scratch – even ceramic tiles scratch.

Can I sand floating timber?

Yes, your timber floating floor can be sanded back.  The same grain and colour will be there after the sand and a good quality protective finish applied.

How often will I need to sand and re-polish my floors?

 Providing regular maintenance is performed i.e. vacuuming or ‘dry mopping’, the placement of door mats to avoid sand and dirt being walked over the floor the coating should last 5-10 years with little or no need for a full coat.

How do I wash my timber floor?

You can wash your timber floor with a micro fibre mop system with clear water spray.  We recommend the Enjoy cleaning system that your use clean water in a bottle and spray the surface with the fibre mop.  Use water only, do not add or use any chemicals as this will leave a streaky residue that’s hard to remove from any hard flooring and unnecessary.  This cleaning method is also suitable for laminate, vinyl and bamboo flooring.

Will moisture affect my timber floor?

Excess moisture is the main cause of hardwood floors failing or performing badly.  Wet mopping using the bucket method will definitely alter the performance of the boards and should be avoided at all times, please refer to the cleaning methods outlined earlier.  Also excessive moisture and humidity indoors will eventually affect any timber floor and it is suggested the use of a de-humidifier indoors be used to extract excessive moisture.

Timber is a hydroscopic material and moisture that “pools” and is left on the floor for a period of time will be soaked up by the timber and may cause problems like expansion and “cupping”.

Can I install timber flooring myself?

Yes, choose a good quality tongue & groove or click locking system timber floor for an easy installation, this will save you time and money.  If in doubt call in someone to advise that has carpentry skills and the appropriate fixing tools.

Can I install timber in a bathroom and laundry?

It is not recommended installing timber in a bathroom or laundry because of moisture and humidity.  It can be done of course but if there is a problem with the floor such as “cupping” from moisture this will void the product warranty.

Can I stick timber directly to concrete?

No.  All timber flooring must be supported by an underlay.  Concrete slabs can hold moisture for quite a long time and this will be drawn up through the timber causing it to expand.  Always use a good quality underlay with a moisture barrier.